Why the benchmarks question is a different query
Procurement evaluators shortlist on benchmarks, not on features.
The compliance benchmarkingquestion — "which platform scores against the KPIs procurement scores against" — sits in a different search intent from the audit-readiness question. The audit-prep post answers osha audit preparation long-tail. This post answers compliance benchmarking and audit-defensibility shortlisting — the question the procurement evaluator asks between the demo and the shortlist. The KPI grid below is the same shape Pactwell’s published /vs and /security matrices are written against, with the pricing-model criterion seated next to them on /pricing.
Six benchmark criteria procurement asks about
The KPIs the procurement evaluator shortcuts on.
Each KPI below is anchored on a published Pactwell surface — the procurement evaluator opens the linked page to confirm the number before the platform shortlist closes.
KPI one · coverage window
Always-on coverage vs periodic review.
Pactwell reasons 24/7 across sensor + permit + CCTV — every incident, not the ones that landed inside a sampled window. Protex AI and Intenseye are real-time on camera but model-confidence-gated. Spreadsheet audits are periodic-sample windows; off-shift incidents simply go unseen.
Open /vs (coverage row)KPI two · audit defensibility
Evidence pack written at the moment of the breach.
The audit-ready PDF is generated from the same append-only, hash-chained ledger the alert was raised against — the PDF bytes and the ledger cannot drift because they are the same write. Spreadsheet auditors reconstruct after the fact. Camera-only vendors export a video clip and write the narrative by hand afterwards.
Open /security (audit-log integrity)KPI three · time to value
Time from kick-off to the first flagged incident inside the retention window.
Pactwell ships the first flagged incident in verified state within roughly two weeks of kick-off — paced by a four-step onboarding. Model-trained competitors wait for a learning window. Spreadsheet audits go live instantly and never leave the binder window the crew has time to reconstruct.
Open /faq (setup time)KPI four · pricing model
Per-bay rate vs per-camera / per-seat subscription.
Pricing is per bay under active monitoring — never per seat. Per-camera pricing grows with the floor crew already paid to monitor the floor. Per-seat grows as the safety team scales. Spreadsheet audits grow with overtime nights the safety lead is already paying for.
Open /pricingKPI five · retention tier
Retention that fits the audit window your regulator opens.
90 days, 12 months, or indefinite with legal hold — a contract line, not a default. Vendors without tiered retention keep the recorder window the camera ships with; an external audit opens against a longer window than the recorder.
Open /security (data ownership)KPI six · input compatibility
Gas · temperature · vibration · restricted-area contact · lockout-state by config.
New sensor categories added from the settings page — not by engineering engagement. Camera-only vendors treat every new signal category as a separate project. Spreadsheet audits require manual entry per reading per shift.
Open /faq (sensor compatibility)
Side-by-side benchmark · Pactwell vs spreadsheet audits
Where the spreadsheet audit fails the benchmark, row by row.
The benchmark synthesis below maps the six KPIs above to the most common alternative the procurement evaluator has on file: the existing spreadsheet-based audit binder. The verdict is the same on every row — the binder cannot defend the KPI the audit window opens against.
| Benchmark KPI | Pactwell | Spreadsheet audit binder |
|---|---|---|
| Coverage window | 24/7 always-on cross-signal correlator. | Periodic sampling — off-shift incidents go unseen. |
| Evidence pack origin | Written at the alert step with cross-referenced CCTV + sensor + permit. | Reconstructed after the fact from whoever took notes. |
| Time to first flagged incident | ~2 weeks from kick-off; verified-state on dispatch. | Instant — because the binder never fires. |
| Pricing model | Per bay under active monitoring — never per seat. | Labour nights the safety lead already pays for. |
| Audit-defensibility | Append-only, hash-chained, verifiable off-platform. | Hand-keyed narrative a different hand than the one that captured the signals. |
| Retention tier | 90 days · 12 months · legal-hold indefinite — a contract line. | Whatever the spreadsheet was last opened. |
Capability claims above cross-check against the published /vs, /security, and /pricing pages — the underlying surfaces the platform ships today.
Pair this with
The benchmarks question answers why procurement shortlists Pactwell. The audit-prep post answers how the correlator writes the audit-ready PDF on a refinery floor, a construction leading edge, and a chemical-plant reactor. The two posts anchor each other — read the audit-prep post to see the benchmark KPI numbers earned in the worked examples.
Read the audit-prep postRelated reads
The published surfaces the buyer walks through.
The competitor matrix
/vs — Pactwell vs Protex AI, Intenseye, and spreadsheet audits.
Always-on coverage, audit-ready reports, work-order dispatch, sensor compatibility, setup time, pricing model — six rows, four columns, the matrix procurement opens next.
Open /vsThe security architecture
/security — data ownership, encryption, access, audit-log integrity.
The four-pillar breakdown of where your data lives, how it is encrypted, who can access what, and how the append-only hash chain keeps incident records verifiable by independent recomputation off-platform.
Open /securityThe pricing matrix
/pricing — per-bay rate, never per seat.
Three plans: Starter (one facility, quarterly export), Professional (on-demand export with supervisor review), Enterprise (unlimited sites, SSO+SCIM, indefinite retention under legal hold).
Open /pricingPair this with
/blog/osha-audit-prep — three worked examples.
How to pass an OSHA audit without spreadsheets. Refinery PSM 1910.119, construction 1926 subparts M + AA, chemical-plant PSM + EPA RMP — three scenarios where the correlator writes the audit-ready PDF at the moment of the breach.
Open /blog/osha-audit-prep