Three indicative plans covering a single-bay proof of value, multi-facility rollouts, and enterprise procurement. Every plan includes the correlator, the audit-ready incident record, and the work-order dispatch loop — what changes is the surface area and the integration shape.
Plans
Starter and Professional are self-serve; Enterprise is demo-led so procurement and security review the same platform before pilot.
One facility, one bay set, single permit source.
A single facility looking to prove the correlator on its highest-risk bay.
Self-serve signup · no card required
Multiple facilities, daily permit reconciliation, on-demand audits.
Plant managers running 2–8 sites who need shift-lead coordination and external-auditor scopes.
Self-serve signup · no card required
Unlimited sites, SSO, ingest via your own brokers, legal-hold retention.
Multi-site operators with custom permit schemas, SSO, and DPA-bound retention.
30-minute call · pilot scoping included
Side-by-side comparison
The matrix below mirrors the procurement questions we hear — sensor channels, permit integrations, camera feeds, work-order dispatch, and audit PDF export — so a reviewer can audit every claim against the platform the application ships today.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Sites coveredPricing is per bay under active monitoring across all sites — not per seat — so the floor crew sees everything without licence friction. | 1 site · up to 4 bays | Up to 8 sites · rolling bay add-on | Unlimited sites |
| Sensor channelsGas, temperature, vibration, restricted-area contact, and lockout tagout state — ingested in parallel and timestamped against the other signal sources. | Up to 16 channels | Up to 64 channels per site | Custom channel count · ingest via your own brokers |
| Incident history retentionHow long every correlated incident — with cross-referenced CCTV frames, sensor readings, and permit state — stays queryable for audit. | 90 days | 12 months | Indefinite · legal-hold on request |
| SeatsOperators, supervisors, and EHS reviewers that can sign in, dispatch work orders, and run the audit PDF export. | 3 seats | 15 seats | Unlimited seats · SSO + SCIM |
| Audit PDF exportOne-click PDF export of every correlated incident with cross-referenced evidence — for archival, external auditors, and compliance narrative. | Quarterly export | On-demand export · supervisor review workflow | On-demand export · DPA on request |
| Support SLAFirst human response time and the windows where Pactwell engineering is on call when a correlator decision needs review. | Email · next-business-day | Priority · 4-hour business hours | Named CSM · 1-hour · 24/7 on-call |
Indicative. Production pricing is sized against real signal volume after the pilot.
Procurement & pilot scope
Procurement, security, EHS, and IT get the same room — and the same answers. Tell us what you'd like to scope on a 30-minute call, and we'll bring the pricing matrix sized against your real signal volume.